Shipping Policy

Made to Order, Shipped With Care

Every Genius Mangoes product is made to order. No warehouse full of overstock, no stuff sitting around collecting dust. When you place an order, we make it. That means a little extra wait, but a way better product when it lands at your door.

Production Time

Most orders are produced within 2 to 5 business days. Hoodies and door mats may take a touch longer because of the print-on-demand process. You will receive an email confirmation when your order is placed, and a second one with tracking when it ships.

Shipping Time

Standard shipping in the United States typically arrives within 3 to 7 business days after production. So your order should land in your hands within 5 to 12 business days total from order date.

Shipping Methods and Cost

At checkout, you will see the shipping options available for your order. Carrier, speed, and cost depend on your location and the products in your cart. Pick the one that works best for you.

International Shipping

We currently ship within the United States only. International shipping is something we are working on. If you are outside the US and want to be notified when we go live internationally, drop us a note at support@geniusmangoes.com.

Tracking Your Order

You will get an email with a tracking link the moment your order ships. If you do not receive that email within 7 business days of ordering, check your spam folder, then email us at support@geniusmangoes.com and we will look into it.

Lost or Damaged Packages

If your package is lost in transit, marked as delivered but not received, or arrives damaged, email us at support@geniusmangoes.com with your order number and any relevant photos. We will work with the carrier or our print partner to get a replacement to you as fast as possible.

Address Issues

Please double-check your shipping address at checkout. Once an order is in production we cannot change the address. If a package is returned to us due to an incorrect address, we will reach out to arrange reshipping (additional shipping costs may apply).

Questions? Email support@geniusmangoes.com and we will get back to you within 1 to 2 business days.